Our current processing time is 3 - 5 business days, but your order may ship sooner. The first business day starts on the day after you have placed your order.

Orders will be shipped via your selected shipping method at checkout, after the processing time has passed. However, express orders will be prioritized.

If there is an issue with your order or an extended delay we will contact you directly via email. Please check your spam/trash folder.

There are a few reasons why an order’s tracking says that it has not been shipped:

1. We ship thousands of orders per day and it is impossible for USPS to scan each package individually upon pick up.
2. The order may have required additional processing time to complete shipment.
3. The first scan might not occur for a couple of days after you’ve been notified that the package has shipped.

Orders will remain in “In Transit” status until it reaches the next shipping hub.

Sometimes, due to circumstances that are out of our control, packages may not have an updated scan for a number of days.

If your package has remained “In Transit” for 7+ days since the most recent tracking update, please contact us to further investigate your issue.

During high-volume seasons, all orders will have an extended processing time of 5-10 business days.

The longer processing time is implemented due to the increased volume of orders and expected inventory delays due to the volume of packages being shipped across the country.